Read this insight-rich blog to learn how @Microsoft Dynamics 365 standalone Contact Center as a Service (CCaaS) solution delivers rich experiences across digital and voice channels that enable customers to resolve their own needs, equips agents with relevant context within the flow of work, and ultimately unifies operations to drive efficiency and reduce costs. DM us to begin modernizing your customer service operations with Generative AI and MS #Copilot.
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Make-a-Wish® Customer Story
You know the Make-a-Wish® Foundation, but did you know that this nonprofit deploys Surface devices around the globe to help its workers meet their mission? As told in this fascinating customer story, they turned to @Microsoft Surface running Office 365 and Azure to optimize support and security through what they call a “coordinated toolset.” Check out this article for more details on this world-renown nonprofit’s journey to modernize, and contact UGM Enterprises, Inc. today to help ensure that you meet your mission with the right devices for your workforce.
Modern Devices for Nonprofits
AI-enabled productivity for nonprofits is here! @Microsoft Surface devices with Copilot, Windows 11, and Microsoft 365 are the perfect combination for success. Mitigate risk while greatly enhancing collaboration, deployment and device management, and chip-to-cloud security. Check out the brief to learn about Surface value for every worker, and contact us today to ger started.
Roadmap to Security Service Edge
Four in five executives think cybersecurity is getting tougher. @Symantec web protection helps overcome tough security challenges. Learn how by downloading this infographic. 👉
The 2024 Work Trend Index: AI at Work Is Here. Now Comes the Hard Part
Why do 75% of knowledge use AI in their jobs? Reshare to exchange ideas.
Get more 💡 from the 2024 Work Index Report by @Microsoft and LinkedIn on the state of AI in the workplace.
AI at the helm: How Wallenius Wilhelmsen’s adoption of Viva and Copilot is shaping its future
Aligning operations and business goals is the perfect job for #AI. That’s what global transportation logistics leader, Wallenius Wilhemsen, discovered with Copilot for Microsoft 365 and Microsoft Viva. Get the story 👇 to see how the combination enabled the company to streamline processes, empower better decisions, and cultivate a culture of innovation and inclusion. Tell us how UGM Enterprises, Inc. can help you turn your ideas to action. @Microsoft Copilot
Service Sophistication Model: Assess – Transform – Lead
This eBook contains valuable insights on utilizing Dynamics 365 to streamline customer support and drive satisfaction. Read it to learn […]
Surface for Financial Services Flyer
Which PCs are ideal for financial services organizations? The answer is the @Microsoft Surface device portfolio. Read these customer stories to learn how they increase productivity for IT and service relationship managers. Contact UGM Enterprises, Inc. today to learn more and to order Surface devices for your organization.
Welcome to the Jungle
How do you make data accessible to users, but keep it safe from threats? It’s especially hard when data is distributed across cloud and onsite apps. Read this eBook to get the answers.
@Symantec
Surface for Retail
Improve employee productivity and customer services for your financial clients! The @Microsoft Surface portfolio is designed to meet the demands of your workforce to ensure the highest-quality customer service. Be sure to see the value it can provide to each level of individual in your financial services firm. Read the eBook to learn the benefits for your organization, and contact UGM Enterprises, Inc. today for help in ordering your devices.
