Blog

This is where you can find the latest news and insights about UGM Solutions — new products and solutions. Never miss a beat.

The Total Economic Impact ™ of Microsoft Dynamics 365 Customer Service

Read this @Forrester Total Economic Impact ™ survey to discover the cost savings and business benefits enabled by Dynamics 365 Customer Service, including a 315% ROI, 40% increase in agent productivity, and $1.13 million in new profitability. DM to discuss how Dynamics 365 Customer Service can help your service organization unlock trusted knowledge to accelerate on-boarding and case resolution, improve efficiency, and automate tasks for agents in their flow of work.

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Reed innovates with Microsoft Surface & Teams Phone to improve working life

Investing in 4,000 new @Microsoft Surface devices? That is what Reed, the largest family-owned recruitment business in the world, did to improve flexibility, agility, and convenience for staff. What’s more, it strengthened M365 integration and also moved to Teams Phone, which provided a flexible remote work environment. Check out this case study for details. Contact UGM Enterprises, Inc. today for help securing the ideal Surface devices for your organization

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Seven Reason to Back up Microsoft 365 Data

Recent research shows that more than 30 percent of businesses have lost data stored in SaaS applications. It’s a sad tale but true. But it doesn’t have to be your experience. Check out this free eBook to learn how Microsoft 365 Exchange and Cove Data Protection from @N-able your web-based dashboard to back up servers, workstations, and critical business documents. DM us to get started now…before it is too late.

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Azure AI Studio Demo

With generative AI, developers can explore, build, test and deploy AI innovations at scale. But what’s the best platform to get them there? Watch this video highlighting @Microsoft Azure AI Studio, the innovative solution empowering developers to navigate the complexities of generative AI with confidence.

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Surface for Business Resilience eBook

Few things in business are more important than resilience, and @Microsoft Surface AI PCs are making a difference! By delivering versatility, power, performance, security, manageability and future readiness, these devices help build a more resilient business—ready to innovate for growth and success. Read this informative eBook for details on how your business can flourish. UGM Enterprises, Inc. is ready to help you decide on the ideal Surface devices for your organization. Contact us today.

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Invite Engagement with Partner

Imagine finding anything in your storage, no matter how siloed, in seconds. That’s possible with the powerful Windows 11 tool Recall, combined with a machine designed specifically for the AI experience like #Microsoft’s Copilot+PCs, powered by a neural processing unit capable of 40 trillion operations per second. See this technology in action: DM UGM Enterprises, Inc. to get an eye-opening demo.

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Microsoft is a Leader in The Forrester Wave™: Customer Service Solutions, Q1 2024

When investing in technology, it’s smart to evaluate reviews from independent sources. That’s why UGM Enterprises, Inc. is always confident to recommend #Microsoft Dynamics 365 to customers focused on transforming service operations. Named a Leader in the Forrester Wave™, it gets the highest scores 🏆possible in business intelligence, process management and collaboration. Download your complimentary copy of the report here 👇

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Discover what’s possible with Copilot+ PC

As AI tools and solutions become more common, it will be critically important to use computers designed for AI to take full advantage of the technology. How big a part will AI compatibility be in your next fleet purchase? If you’re also thinking the same thing, check out this video about the capabilities of Copilot+PCs, the #Microsoft-powered machines optimized from the chipset to the operating system to guide you through your AI needs.

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New Technology: The Projected Total Economic Impact™ of Microsoft Intelligent Data Platform

Your organization’s ability to integrate and adopt advanced technologies like AI hinges on the strength and agility of your infrastructure. @Microsoft Intelligent Data Platform delivers a projected ROI of 95% – 232%. How else do you benefit? Download your complimentary copy of @Forrester’s TEI report for findings on projected cost savings and other quantified business benefits.

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