Blog

This is where you can find the latest news and insights about UGM Solutions — new products and solutions. Never miss a beat.

3 Smart Ways to Exceed Your Customers’ Digital Expectations

The drive to become a customer experience-focused business doesn’t just come from the C-suite. Anyone with a deep understanding of today’s digital mandate and a strong vision for what digital experiences can do for customers and business can lead the charge.

There is potential for a huge upside, as businesses increasingly correlate strong customer experience with revenue growth. For leaders and teams wanting to combine creativity and technology, we’ve identified three ways to kickstart their experience-driven digital strategy.

Sign up now to get this e-book and stay connected!

Read more

CTTI transforms the Generalitat de Catalunya with Microsoft Dynamics 365

The Center for Telecommunications and Information Technology (CTTI) delivers computer and telecommunications services for the Generalitat de Catalunya. With Microsoft Dynamics 365, they’ve developed a holistic view that helps identify customer needs and puts the customer at the center of the organization. Requests are tracked through to resolution and evaluation—delivering personalized, omnichannel experiences resulting in improved customer satisfaction and retention.

Read more

Let's get in touch

Give us a call or fill in the form below and we will contact you. We endeavor to answer all inquiries within1 Business Day.